Terms of Service Last Updated: 18/06/2026 By accessing our website, purchasing memberships, booking services, or using Hydro Healing facilities, you agree to these Terms of Service.
About Hydro Healing Hydro Healing provides fitness, wellness, recovery, sauna, cold plunge, and related services. These Terms govern the use of our website, facilities, memberships, and services.
Eligibility
By using our services, you confirm that:
- You are at least 16 years of age or have parental/guardian consent where permitted. - You are medically fit to participate in physical activity and recovery services. - Information you provide is accurate and current.
Memberships
- Memberships are personal and non-transferable. - Memberships may not be shared, sold, assigned, or transferred to another person without written approval from Hydro Healing. - Membership benefits, pricing, and access rights may vary depending on the membership selected.
Bookings and Attendance
- Some services may require advance booking. - Members and guests are responsible for attending booked sessions on time. - Hydro Healing reserves the right to cancel, reschedule, or modify bookings when necessary due to maintenance, staffing, operational requirements, or unforeseen circumstances.
Cancellation and Refunds
- Cancellation and refund policies may vary depending on the membership or service purchased. - Where applicable, cancellation terms will be communicated during the booking or purchase process. - Hydro Healing reserves the right to refuse refund requests where services have already been provided or where cancellation requirements have not been met.
Third-Party Systems
Hydro Healing uses GymFlow and other third-party providers to manage memberships, bookings, scheduling, communications, and payments. Use of these systems may also be subject to the provider's own terms and privacy policies. Hydro Healing is not responsible for interruptions, outages, or issues arising from third-party platforms.
Health Responsibility
You are responsible for ensuring that participation is appropriate for your personal health and fitness level. If you have any medical condition, injury, illness, cardiovascular concern, or other health issue, you should seek medical advice before participating.
Sauna Use
Users agree to follow all sauna safety guidance. You should not use sauna facilities if:
You are under the influence of alcohol or drugs.
You feel unwell or dehydrated.
You have been advised against sauna use by a medical professional.
Cold Plunge Use
Cold water immersion carries inherent risks. Individuals with cardiovascular conditions, circulation disorders, respiratory conditions, or other relevant medical concerns should seek professional medical advice before participation.
Assumption of Risk
Participation in gym training, exercise, sauna use, cold plunge use, recovery services, and related activities involves inherent risks.
These risks may include:
- Muscle strains and sprains - Slips, trips, and falls - Heat-related illness - Cold exposure reactions - Equipment-related injuries - Serious medical events
By participating, you voluntarily assume these risks.
Limitation of Liability To the fullest extent permitted by law, Hydro Healing, its directors, employees, contractors, and representatives shall not be liable for any injury, illness, loss, damage, cost, or expense arising from:
Use of the website
- Use of facilities - Participation in services - Equipment use - Booking or membership systems - Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
User Conduct
Users agree to: - Follow staff instructions. - Respect other members and guests. - Use facilities safely and responsibly. - Comply with all posted rules and signage. - Hydro Healing reserves the right to suspend or terminate access for behavior that may endanger others or disrupt operations.
Intellectual Property
All website content, branding, logos, images, graphics, text, and materials are owned by Hydro Healing unless otherwise stated.
No content may be copied, reproduced, or distributed without permission.
Changes to Services
Hydro Healing reserves the right to: - Modify operating hours - Change pricing - Introduce new services - Remove services - Update membership structures without prior notice where reasonably necessary.
Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes arising from the use of our website, facilities, memberships, or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
